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DELIVERY IN  UAE FREE ON ALL ORDERS

TRACK MY ORDER(S)

ENTER YOUR ORDER NUMBER TO VIEW THE STATUS OF YOUR DELIVERY

ORDER NUMBER

WE WOULD LOVE TO ASSIST YOU THE BEST WAY WE CAN:
  • HOW TO PLACE YOUR ORDER
  • THE STATUS OF YOUR DELIVERY
  • HOW AND WHERE TO SHIP YOUR RETURN
  • SIZE AND FIT OF YOUR KAIR PRODUCTS
  • ANY OTHER QUESTION YOU HAVE ABOUT THE KAIR WORLD

shipping

Shipping information

KAIR only accepts orders for shipping addresses within UAE. KAIR Online gives you the provision to track your order after shipping from My Account. All orders dispatched from our warehouse are carefully inspected and packed.

Delivery times

We do our best to get your order to you as quickly as possible while the usual shipping time is 1-3 days. Delivery in UAE free on all orders.

SHIPPING COUNTRY

COST

DELIVERY TIMES

CARRIER

PRODUCT RETURN COST

CURRENCY

UAE

FREE

1-3 DAYS

ARAMEX

FREE

UNITED ARAB EMIRATES DHIRHAMS

Please note that orders placed during the weekend or on (official) holidays, will be processed on the next working day. If we are unable to ship your goods within this timeframe we will inform you whenever possible. Please note that we cannot change your order (product, size, colour, address for delivery) once it has been shipped.

Please note that each order can only be delivered to one address. If you would like to send items to a different address, there will need to be separate orders for each address.

Track your order

You can always track your order(s) anytime/24 a per day via My Account or TRACK ORDER in the Home page.

As soon as your order is dispatched from our warehouse we send you an email that will include a tracking number for your order with a link to track the package whenever you want to check on its progress.

Should you need any assistance, please do not hesitate to contact us.

Damages

Every order that we send from our warehouse is carefully inspected.

Should you receive a damaged parcel, we kindly ask you to:

  • Call our Customer Service Toll Free Helpline - 800 34633247
    As soon as possible or
  • e-mail us at info@kairfashion.com

Before accepting your delivery, please inspect the carton and its content for any potential damage that may have occurred during the shipment.

It’s normal for the carton to show some wear, however, if the damage is significant, then we kindly ask you to do the following:

  • If the damage is minor, please accept the parcel but make a note of the damage on the delivery receipt, sign and date it.
  • If the carton looks seriously damaged, you may refuse your order. Under this circumstance, please contact us immediately.

When you contact our Customer Service Team, please have your order number, item number and tracking number (all this information is included in your shipment confirmation e-mail) along with your e-mail address and phone number at hand.

We will do our best to refund your purchase amount as soon as we receive the returned item.

Your order will be cancelled so that you can place a new order.


If you notice damage after accepting your delivery, you can return your parcel using the enclosed supplier return stickers. For more information about RETURNS information

CLICK HERE